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Privacy and Compliance Policy
September 15, 2026
Introduction
Window Hub LLC ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy and Compliance Policy explains how we collect, use, and share information when you interact with us — including through our website, phone calls, emails, and SMS communications.
By using Window Hub LLC services or providing your information, you agree to the terms of this Privacy and Compliance Policy.
Information We Collect
We may collect the following types of personal information:
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Contact information: name, phone number, email address, and physical address
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Project details: installation or service requests and related preferences
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Communication data: call records, SMS messages, and emails exchanged with our team
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Website data: cookies, browser type, IP address, and general analytics
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SMS consent information: phone numbers provided for SMS consent, records of SMS opt-in, and related consent information
We collect this information directly from you when you request a quote, schedule an appointment, submit an online form, or communicate with us.
How We Use Personal Information
We use your information to:
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Provide quotes and respond to inquiries
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Schedule, confirm, and manage appointments
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Send service updates, reminders, or follow-up communications
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Send account and project-related notifications
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Deliver promotional offers (if you've opted in)
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Improve customer experience and communication
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Comply with legal and regulatory requirements
SMS Terms & Conditions
By opting in to receive text messages from Window Hub LLC, you agree to the following terms:
You consent to receive SMS messages related to:
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Account and project notifications
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Quote and inquiry follow-ups
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Appointment confirmations and reminders
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Installation and service updates
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Project-related communications
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Promotional offers (if opted in)
Message frequency may vary.
Message and data rates may apply.
To opt out, reply STOP to any message.
For assistance, reply HELP or contact us at contact@windowhub.us.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
For more details, please review this Privacy & Compliance Policy at https://www.windowhub.us/privacy.
Sharing of Personal Information
We do not sell or rent your personal data.
We may share limited information with trusted vendors who assist with scheduling, communication, billing, website operations, or SMS message delivery — but only as needed to perform business operations and under strict confidentiality agreements.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
SMS consent and phone numbers collected for SMS consent will not be used or shared with third parties or affiliates for their own marketing purposes.
Data Security
We implement reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure.
Although no online system is completely secure, we continually improve our security practices to safeguard your data.
Your Rights
You may:
Request access or correction of your personal information
Request deletion of your data
Opt out of SMS or email communications at any time
To make a request, email contact@windowhub.us.
Compliance
Window Hub LLC complies with:
The Telephone Consumer Protection Act (TCPA)
The CAN-SPAM Act
The California Consumer Privacy Act (CCPA), where applicable
Carrier messaging compliance standards and data privacy laws in the United States
Policy Updates
We may update this Privacy and Compliance Policy periodically.
Updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy and Compliance Policy, please contact us:
Window Hub LLC
United States 2505 New Jersey Ave,
North Wildwood, NJ 08260