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Privacy Policy and SMS Terms

September 15, 2026

 

Introduction

Window Hub LLC ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy and Compliance Policy explains how we collect, use, and share information when you interact with us — including through our website, phone calls, emails, and SMS communications.

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By using Window Hub LLC services or providing your information, you agree to the terms of this Privacy and Compliance Policy.

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Information We Collect

We may collect the following types of personal information:

  • Contact information: name, phone number, email address, and physical address

  • Project details: installation or service requests and related preferences

  • Communication data: call records, SMS messages, and emails exchanged with our team

  • Website data: cookies, browser type, IP address, and general analytics

  • SMS consent information: phone numbers provided for SMS consent, records of SMS opt-in, and related consent information

 

We collect this information directly from you when you request a quote, schedule an appointment, submit an online form, or communicate with us.

 

How We Use Personal Information

We use your information to:

  • Provide quotes and respond to inquiries

  • Schedule, confirm, and manage appointments

  • Send service updates, reminders, or follow-up communications

  • Send account and project-related notifications

  • Deliver promotional offers (if you've opted in)

  • Improve customer experience and communication

  • Comply with legal and regulatory requirements

 

SMS Terms & Conditions

 

SMS for Consent Communication

 

By opting in to receive SMS messages from Window Hub LLC, you agree to receive text messages from Window Hub LLC for account, project, service, and other communications described below.

We will not share your phone number with any third parties for marketing purposes.

 

Types of SMS Communications

 

If you opt in to receive messages from Window Hub LLC, you may receive texts for:

• Account and project notifications

• Quote and inquiry follow-ups

• Appointment confirmations and reminders

• Installation and service updates

• Project-related communications

• Promotional offers, if applicable and if you have provided the required consent

 

Message Frequency

You may receive approximately 1–8 SMS messages per month, depending on your interactions with Window Hub LLC and the status of your project. Messaging frequency may vary.

 

Carrier Charges

Message and data rates may apply based on your mobile carrier and location.

 

Opt-In Methods

You can opt in to receive SMS messages by checking the SMS consent checkbox and submitting an online form on the Window Hub LLC website.

 

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.

To resume receiving texts, reply START.

 

Help

If you need assistance, reply HELP or contact us at contact@windowhub.us. 

You may also contact us at +1 (609) 305-1524.

 

Disclosures

Message frequency may vary.

Message and data rates may apply.

Reply STOP to cancel.

Reply HELP for assistance.

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

 

Visit our website to review our Privacy Policy and Terms of Service.

Privacy Policy: https://www.windowhub.us/privacy 

Terms of Service: https://www.windowhub.us/terms 

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Sharing of Personal Information

We do not sell or rent your personal data.

We may share limited information with trusted vendors who assist with scheduling, communication, billing, website operations, or SMS message delivery — but only as needed to perform business operations and under strict confidentiality agreements.

 

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

SMS consent and phone numbers collected for SMS consent will not be used or shared with third parties or affiliates for their own marketing purposes.

 

Data Security

We implement reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure.

Although no online system is completely secure, we continually improve our security practices to safeguard your data.

 

Your Rights

You may:

Request access or correction of your personal information

Request deletion of your data

Opt out of SMS or email communications at any time

 

To make a request, email contact@windowhub.us.

 

Compliance

Window Hub LLC complies with:

The Telephone Consumer Protection Act (TCPA)

The CAN-SPAM Act

The California Consumer Privacy Act (CCPA), where applicable

Carrier messaging compliance standards and data privacy laws in the United States

 

Policy Updates

We may update this Privacy and Compliance Policy periodically.

Updates will be posted on this page with a revised "Last updated" date.

 

Contact Us

If you have any questions about this Privacy and Compliance Policy, please contact us:

contact@windowhub.us

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Window Hub LLC

United States 2505 New Jersey Ave,

North Wildwood, NJ 08260

https://www.windowhub.us

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